Author
|
Topic: Bandmerch order...
|
Ynys Trebes
VoivodFan
Member # 55
|
posted August 24, 2006 22:25
I placed an order on July 21st over at bandmerch.com for the following item:"Katorz" CD, Korgul & Multiverse Grey T-Shirt Bundle I got my CD through the mail the day before the official release of Katorz and I was very happy they shipped it on time. But they only sent out the CD, not the 2 t-shirts. I sent an email the following day asking what happened to the t-shirts. Some customer service guy told me that the t-shirts would follow shortly, as they were pre-order items and they would ship as soon as they got them. I sent another email on August 8th, asking again about the t-shirts. The same guy said they would ship the following week... Well you guessed it, I still don't have my t-shirts and September is right around the corner. So all this novel is just to ask if any of you are waiting for their t-shirts too. Am I alone? Is Bandmerch a good company? Thanks!!!
| IP: Logged
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Ynys Trebes
VoivodFan
Member # 55
|
posted August 31, 2006 14:58
Here's the email I got Tuesday:- - - - - - - - - - - - - - - - - - - Dear Voi Vod fans, We’re sorry to inform you that there has been a delay in the Korgul shirt arriving at our warehouse. We apologize for this inconvenience, and would like to assure you that all outstanding orders will be shipped no later than Monday Sept. 1, 2006. If you have any further questions please feel free to contact me via e-mail. *Please note that international orders (including the CD) will be shipped Sept. 1, 2006. * Please advice split shipments are NOT available. Best Regards, Alex Customer Relations Bandmerch.com - - - - - - - - - - - - - - - - - - - I suggest you start bugging our friend Alex concerning your order, if the above email doesn't do it: customerservice at bandmerch.com
| IP: Logged
|
|
Väinämöinen
VoivodFan
Member # 27
|
posted August 31, 2006 15:00
I received a message on Wednesday:"Dear Voi Vod fans, We’re sorry to inform you that there has been a delay in the Korgul shirt arriving at our warehouse. We apologize for this inconvenience, and would like to assure you that all outstanding orders will be shipped no later than Monday Sept. 1, 2006. If you have any further questions please feel free to contact me via e-mail. *Please note that international orders (including the CD) will be shipped Sept. 1, 2006. * Please advice split shipments are NOT available. Best Regards, Alex Customer Relations Bandmerch.com" I'm pretty surprised that they didn't send this to everyone concerned. Strange! -------------------- Tomorrow is the fear Tomorrow disappears Tomorrow is the fear We are connected...
| IP: Logged
|
|